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Angela Dorey Milford, DE Agency
(302) 424-8459
24/7/365 First Notice of Loss

Centralized Claims Center & Servicing Hub

When accidents, weather losses, or life events occur, we are here to support you every step of the way. Access dedicated departmental phone numbers, online claim intake forms, and printable service documents.

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Immediate 24/7 Emergency Dispatch

For roadside assistance, towing, auto accidents, or catastrophic structural damage, call toll-free.

Call 24/7 Claims: (800) 333-2860 Call Angela Dorey: (302) 424-8459
Department Directory

Centralized Claims Contact Directory

Direct routing to specialized claims adjusters for auto, property, life, annuity, health, disability, and credit coverage lines.

Department / Product Line Dedicated Telephone Dedicated Claims Email / Intake Operating Hours
Homeowners & Personal Auto (800) 333-2860 Claims@AmericanNational.com 24 Hours / 7 Days
Farm & Ranch / Commercial Business (800) 333-2860 Claims@AmericanNational.com 24 Hours / 7 Days
Life Insurance Death Claims (800) 615-7372 Life.LifeClaimsDept@AmericanNational.com Mon–Fri 8:00am–5:00pm CST
Annuity Payout & Death Claims (800) 615-7372 Annuity.LifeClaimsDept@AmericanNational.com Mon–Fri 8:00am–5:00pm CST
Health Insurance Claims (800) 899-6520 FileAHealthClaim@AmericanNational.com Mon–Fri 8:00am–5:00pm CST
Disability Claims (800) 899-6520 Health.Disability&Life@AmericanNational.com Mon–Fri 8:00am–5:00pm CST
Specialty Credit Products (800) 899-6502 CIDClaimsDept@AmericanNational.com Mon–Fri 8:00am–5:00pm CST
Auto Glass Only Claims (800) 333-2860 Automated Phone Intake / Direct Glass Shop 24 Hours / 7 Days
Emergency Roadside Assistance (800) 333-2860 Immediate GPS Tow & Service Dispatch 24 Hours / 7 Days
Step-by-Step Guidance

How to File a Claim: What to Expect

Experiencing a loss is stressful. Our structured 5-step claims handling process ensures complete clarity from initial notification through settlement.

Step 1

Safety & Protection

Ensure personal safety first. Contact 911 if medical assistance or emergency police documentation is required.

Step 2

Gather Documentation

Take photos of property or vehicular damage. Collect names, contact information, police incident reports, and dates of loss.

Step 3

Report to ANICO

Call the 24/7 hotline at (800) 333-2860 or notify Angela Dorey at (302) 424-8459 to open your official claim file.

Step 4

Adjuster Inspection

A licensed claims adjuster evaluates damage, reviews estimates, and clarifies policy coverage, deductibles, and limits.

Step 5

Expedited Settlement

Approved claims are disbursed via direct deposit or check, authorizing repair facilities or beneficiary distributions swiftly.

Self-Service Documentation

Policy Servicing & Claim Forms Library

Download official, printable, fillable American National policy maintenance documents. Once completed, submit directly to your agent or customer service.

Annuity Policy Forms

  • Annuity Service Request: Address changes, withdrawal requests, tax withholding elections.
  • Beneficiary Designation: Primary and contingent beneficiary updates and percentage splits.
  • Direct Deposit Authorization: Automated electronic bank deposit setup for annuity disbursements.
  • IRA / TSA RMD Election: Required Minimum Distribution calculation and distribution schedules.
  • Assignment & Release of Policy: Collateral assignments and policy transfers.

Life Insurance Policy Forms

  • Change of Beneficiary: Update primary and secondary death benefit recipients.
  • Change of Policy Ownership: Formal transfer of policy rights, covenants, and control.
  • Policy Loan Request: Borrow against whole or universal life accumulated cash values.
  • Cash Surrender Request: Contract termination and accumulated net cash redemption.
  • Pre-Authorized Bank Draft: Change bank account or draft withdrawal dates for premiums.
  • Duplicate Policy Request: Replace lost or destroyed original insurance contracts.

Health & Disability Forms

  • HIPAA Medical Disclosure Authorization: Standard release for medical records.
  • Continuance of Disability: Attending physician periodic disability statements.
  • Hospital Confinement & Critical Illness: Supplemental health indemnity intake.
  • Designation of Personal Representative: Authorized legal power-of-attorney filing.
  • Accelerated Death Benefit Election: Terminal or chronic illness early claim options.

Credit & Specialty Lines

  • Debt Cancellation Benefit Request: Involuntary unemployment or disability protection.
  • GAP Waiver Claim Form: Total loss deficiency waivers for autos and RVs.
  • Vendor's Single Interest (VSI / CPI): Lender collateral protection filings.
  • Self-Storage Property Loss: Specialized storage unit commercial claims.

Need Assistance with a Form?

Agent Angela Dorey in Milford, DE can review your documentation to ensure error-free completion and prompt carrier processing.

Call Angela for Form Help: (302) 424-8459
IRS Reporting

Tax Document Schedule (Form 1099 & Form 5498)

Form 1099 tax documentation for annuity distributions and interest is mailed annually by January 31 and available for instant download in the online Client Portal by early February. Form 5498 (IRA contributions) is released annually in June.

Download Tax Forms Online
Dedicated Local Partner

Questions About Your Claim or Policy?

When unexpected challenges arise, you shouldn't have to navigate them alone. Reach out to Angela Dorey's Milford agency for personal claims advocacy.

Call (302) 424-8459